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Terms of use

Medix FTP Service (the "Service") is designed to provide you with an easy way to transfer files relevant to the management of your case to Medix Medical Services Europe Limited ("Medix", "we" and "us").

 

The following terms and conditions together with the Medix Information Security Policy (which may be found at http://medix- europe.com/Information_Security_Policy.aspx) (together, the "Terms of Service"), form the agreement between you and us in relation to your use of the Service. You should read the Terms of Service carefully before agreeing to them. If you do not understand any part of the Terms of Services, then please contact us at axa-ppp-intl@medix-europe.com for further information. You acknowledge and agree that by clicking on the "Upload" button, you are indicating that you accept the Terms of Services and agree to be bound by them.

 

Using the Service

 

In order to use the Service, you will be required to log in by submitting your member number which was provided to you by the Medix staff, your name and e-mail address. Once you have logged in, you will be able to upload files to the Service. We will download your files to our system and no copy will be retained on the server used to provide the Service. For detailed upload instructions, please click here.

 

Protection of your information

 

We take the safeguarding of your information very seriously. In order to prevent unauthorised access or disclosure of your information we have put in place appropriate physical, electronic and administrative procedures to safeguard and secure the files you upload to the Service. However, no method of transmission over the internet, or method of electronic data storage is 100% secure and while we have put in place appropriate protections, we cannot guarantee the security of information you upload to the Service.

 

Quality and availability of the Service

 

While we make reasonable efforts to provide the Service, it is provided "as is" with no representation, guarantee or warranty of any kind as to its availability, functionality, that it will meet your requirements or that it will be free of errors or viruses.

 

We will not be responsible for any damage to your computer system or the computer system of any third party resulting from your use of the Services where such damage is caused by circumstances which are beyond our reasonable control.

 

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首页经典案例抉择专家也需要专业支援

专家也需要专业支援

友邦保险客户Z先生今年58岁,住在香港,他向Medix求助前,确诊患上淋巴癌。作为一名前英国公共卫生专家,Z先生一向非常重视自己的健康和医疗护理,并积极寻求治疗。

 

经友邦保险代理介绍下,Z先生联系了Medix,希望了解淋巴癌的最新治疗方法和临床测试结果,并借助Medix的国际专科医生网络,帮他决定应否继续接受治疗。

 

于是,Medix委派一个私人医疗团队跟进Z先生的个案,并邀请他进行亲身医疗评估。负责的Medix护士Judith马上为Z先生进行详细评估,确保取得所有相关医疗数据。完成评估后,她把数据交给个人疗程管理主任,主任评估个案后,决定邀请一名血液肿瘤学专家加入团队。

 

Medix初步建议Z先生进行额外检查,并向他和本地主诊医生详细说明检查细节和原因。为了方便Z先生,Medix医疗统筹更把检查安排在同一天,当中包括骨髓活组织检查。另外,Medix也分析负责检查的医生背景,确保Z先生获得最佳护理。

 

完成检查后,Medix整理所有化验结果和报告,并交予顶尖淋巴癌专家。不久后,专家就个案作出两项建议,一为积极治疗,二为静观其变。为了协助Z先生作出决定,Medix也提供最新的医学研究,列出每一个选项的优劣之处。

在考虑期间,Z先生告知Medix他将会与家人前往伦敦,于是Medix把握机会,安排他与一名知名的英国专科医生见面,以取得第三意见,同时协助他于出发前准备所有病历和造影文件。该名英国医生为Z先生进行检查后,也建议静观其变。

 

回港后,他决定观察病情变化。虽然Z先生已选定现时的治疗方法,但Medix仍然一直为他提供支持,与他保持紧密联系,同时研究最新的疗法。

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