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Terms of use

Medix FTP Service (the "Service") is designed to provide you with an easy way to transfer files relevant to the management of your case to Medix Medical Services Europe Limited ("Medix", "we" and "us").

 

The following terms and conditions together with the Medix Information Security Policy (which may be found at http://medix- europe.com/Information_Security_Policy.aspx) (together, the "Terms of Service"), form the agreement between you and us in relation to your use of the Service. You should read the Terms of Service carefully before agreeing to them. If you do not understand any part of the Terms of Services, then please contact us at axa-ppp-intl@medix-europe.com for further information. You acknowledge and agree that by clicking on the "Upload" button, you are indicating that you accept the Terms of Services and agree to be bound by them.

 

Using the Service

 

In order to use the Service, you will be required to log in by submitting your member number which was provided to you by the Medix staff, your name and e-mail address. Once you have logged in, you will be able to upload files to the Service. We will download your files to our system and no copy will be retained on the server used to provide the Service. For detailed upload instructions, please click here.

 

Protection of your information

 

We take the safeguarding of your information very seriously. In order to prevent unauthorised access or disclosure of your information we have put in place appropriate physical, electronic and administrative procedures to safeguard and secure the files you upload to the Service. However, no method of transmission over the internet, or method of electronic data storage is 100% secure and while we have put in place appropriate protections, we cannot guarantee the security of information you upload to the Service.

 

Quality and availability of the Service

 

While we make reasonable efforts to provide the Service, it is provided "as is" with no representation, guarantee or warranty of any kind as to its availability, functionality, that it will meet your requirements or that it will be free of errors or viruses.

 

We will not be responsible for any damage to your computer system or the computer system of any third party resulting from your use of the Services where such damage is caused by circumstances which are beyond our reasonable control.

 

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常见问题

常见问题

我怎么开始服务过程?
联系我们

 

在初次接触之后,Medix的业务代表会给您一个详细的服务解释。

 

您会收到一份知情同意书和医疗机密授权书,在这两个文件被签字回传后,我们会要求您发送您的医疗记录以进行初次回顾。这个可以通过加密邮件、传真、邮寄和/或我们的专用机密文件上传系统完成

 

您的个人医疗协调护士会马上与您通话,以便完善您的注册和开始服务。Medix团队会竭尽所能为您创造最大的便利,并全程支持您。

 

 为什么Medix的案例管理经理通常是内科医生或儿科医生?

内科医生和儿科医生受过应对各种医学领域问题的培训,从而造就其更宽的医学视野和经验。这些医师习惯于整合来自无数专家的建议并根据一个宽阔而协调的角度作出最好的医疗决策。

 

  Medix推荐的专家和医学中心是怎么选出来的?

Medix关于一流专家和优秀医学中心的全球数据库是建立在我们内部的调研部门多年的调研和我们的临床经验基础上的。Medix特有的评分系统综合反应了医疗结果、医疗质量、持续的病人体验以及其他标准。在Medix,我们为我们与全球知名专家和先进医学中心的长期友好合作关系而骄傲。这些合作是我们毫不妥协地提供现有最好医疗的共同目标的产品。

 

  为什么Medix要复核病人的放射学检查?

医学影像是当今医疗管理的重要一环,它对于精确诊断有重要意义。因此,放射学检查的误读可以导致错误的诊断和不合适的治疗。

我们常规复核放射学影像是为了避免关于影像数据解读的担忧,也是为了弥补一个放射科专家通常并不完全了解病人的全部临床情况,从而通过一个有限的角度解读影像的不足。

 

所有的放射学复核都是由相关领域的顶尖放射科专家和个人医疗案例管理经理合作进行的。

 

我们的经验以及医疗文化,已经证明;在很多案例中,额外的放射科复核会提供影响最终诊断和治疗方案决策的额外信息。

 

  为什么要签署知情同意书和医疗机密授权书?

把个人医疗记录发送给其他医学人员需要病人的同意,因为个人医疗信息是高度敏感和机密的

 

医疗机密授权书允许Medix与世界各地的专家分享您的医疗信息,并就您的诊断和推荐疗法向他们咨询。

 

签署知情同意书表明您理解了Medix服务,以及您希望继续这个服务过程。

 

 

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