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Medix FTP Service (the "Service") is designed to provide you with an easy way to transfer files relevant to the management of your case to Medix Medical Services Europe Limited ("Medix", "we" and "us").

 

The following terms and conditions together with the Medix Information Security Policy (which may be found at http://medix- europe.com/Information_Security_Policy.aspx) (together, the "Terms of Service"), form the agreement between you and us in relation to your use of the Service. You should read the Terms of Service carefully before agreeing to them. If you do not understand any part of the Terms of Services, then please contact us at axa-ppp-intl@medix-europe.com for further information. You acknowledge and agree that by clicking on the "Upload" button, you are indicating that you accept the Terms of Services and agree to be bound by them.

 

Using the Service

 

In order to use the Service, you will be required to log in by submitting your member number which was provided to you by the Medix staff, your name and e-mail address. Once you have logged in, you will be able to upload files to the Service. We will download your files to our system and no copy will be retained on the server used to provide the Service. For detailed upload instructions, please click here.

 

Protection of your information

 

We take the safeguarding of your information very seriously. In order to prevent unauthorised access or disclosure of your information we have put in place appropriate physical, electronic and administrative procedures to safeguard and secure the files you upload to the Service. However, no method of transmission over the internet, or method of electronic data storage is 100% secure and while we have put in place appropriate protections, we cannot guarantee the security of information you upload to the Service.

 

Quality and availability of the Service

 

While we make reasonable efforts to provide the Service, it is provided "as is" with no representation, guarantee or warranty of any kind as to its availability, functionality, that it will meet your requirements or that it will be free of errors or viruses.

 

We will not be responsible for any damage to your computer system or the computer system of any third party resulting from your use of the Services where such damage is caused by circumstances which are beyond our reasonable control.

 

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HomeTestimonials Decision MakingLeft To Take Control

Left To Take Control

Ms. N.'s (49 years old) story began when she detected a noticeable lump accompanied by pain over her left breast. Having always been in relatively good health, she was startled at her discovery and frightened by the possibility of a diagnosis she was not prepared for.

Ms. N. sought immediate medical attention and was referred to a breast surgeon. Following a mammogram and biopsy it was confirmed that she had an invasive breast tumour of approximately 2cm in size and was diagnosed with stage 2 Breast Cancer. Following several more investigations, she was advised to undergo a mastectomy with reconstruction of her left breast and the surgery was scheduled.

Days before her surgery was due to take place, Ms. N. contacted Medix to seek advice and inquire if a mastectomy was truly the only option for her.

 

Time was of the essence as the surgery was already scheduled and Medix handled Ms. N.'s case with the utmost urgency. She was appointed a dedicated Case Manager Doctor and Nurse and with her consent, Medix acquired all of her clinical records including imaging and referred them to a leading global specialist for review.

 

The consulting specialist confirmed the diagnosis in reference to the tumour, however differed in the treatment approach. He stated that considering the tumours' size, together with Ms. N's personal and family medical history, and never having undergone any previous hormonal therapy, a combined approach of a lumpectomy along with radiotherapy would be more appropriate.

 

Ms. N. was extremely satisfied by the news and the fact that she did not need to go ahead with the mastectomy. Even though she was aware that she still had a challenging medical journey ahead, she now had options and was able to make an informed decision and the choice of whether to undergo a mastectomy or not  was hers to make.

 

Ms. N. decided to proceed with the lumpectomy and three weeks later she began radiotherapy treatment as well. The surgery together with the radiotherapy was successful and resulted in Ms. N.'s complete remission.

 

“My family and I are forever grateful for the support and guidance that Medix team gave me during the most trying time of my life.” - Ms. N. 

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