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HomeTestimonials Change of TreatmentMr Walker: From Baseless Treatment to a Painless Back

Mr Walker: From Baseless Treatment to a Painless Back

At first, Mr Walker’s specialist recommended an experimental treatment however once Medix was involved, recovery became only a few simple steps away

Mr Walker is a 53 years old gentleman who lives in Singapore. In the past he has suffered from longstanding back pain stemming from a previous lumbar disc herniation. Lately, the type of pain changed, originating from his coccyx, the lower part of the spine. He visited two specialists for assessment and treatment of this pain. The first prescribing basic pain medication that had no effect, the second performing an injection which similarly did not help at all. He had an MRI done and visited a spine specialist in Singapore. After assessing him and examining the imaging, the specialist recommended Platelet Rich Plasma Injections (PRP). This method is considered experimental, with no research to support their clinical use. Feeling concerned regarding the offered treatment, Mr Walker turned to Medix for Personal Medical Case Management.


After his case was opened, the medical imaging and reports were sent for review to a leading radiologist and a spine specialist. Both identified a minor disc herniation in the lumbar spine and some spine degeneration. However, the Medix spine specialist opined that the findings were not in line with the pain he was feeling, as based on their description the pain should originate from a different area of the spine. As a result, the diagnosis of Coccydynia was made, meaning an inflammation of the tail bone, a common culprit for back pain. The Medix specialist further advised that PRP injections would not have any effect, and that if pain medication and injections have failed, the next line of treatment should be radio-frequency ablation. This procedure involves inserting a needle that leads an electric current into the nerve which is causing the pain, creating a lesion which numbs the nerve, ending the pain. It is a minimally invasive procedure, and done with light local anesthetic.


Mr Walker’s Personal Medical Case Manager conveyed the recommendations to him, explaining the condition and the advantages of the proposed treatment. At the same time, the Medix research department identified a top local pain specialist for an in-person consultation, and potentially to perform the procedure itself. Mr Walker was very happy with the recommendation and the referral. Following Medix expert consultation, the local specialist concurred with the Medix opinion, scheduled a date, and performed the procedure.


* All names were changed to respect patient privacy

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