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Consultation and guidance given not in the framework of service does not serve as a replacement for a physician’s examination or consultation, and is not considered a “medical diagnosis” or “medical opinion". In all cases of urgency, distress or emergency (physical and/or mental), seek medical care with a family doctor, closest emergency room, and/or ambulatory service.   

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Medix FTP Service (the "Service") is designed to provide you with an easy way to transfer files relevant to the management of your case to Medix Medical Services Europe Limited ("Medix", "we" and "us").


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HomePersonal Medical Case Management What is the difference between Medical Case Management and a second opinion service?

What is the difference between Medical Case Management and a second opinion service?

What is the difference between Medical Case Management and a second opinion service?

A second opinion consultation is a one-time, written encounter between a specialist and a patient. Medix' patient centric, multidisciplinary medical service is a dynamic and ongoing process. But that isn’t the only difference…

Disease is one of the most unnerving situations a person can experience, especially if the diagnosed condition is rare and the prognosis is grim. In the age of online knowledge, most people immediately check their symptoms and diagnosis online, seeking further advice and second opinions.

However, when patients opt for a second opinion, they receive a single piece of written advice, rather than ongoing, personally adapted care. Following a second opinion, the patient is often left with questions, and is overwhelmed with decisions to be made about the treatment options that were proposed, as well as the location at which to be treated.
Medical Case Management never leaves a patient alone. The service accompanies the patient at all times; from the diagnosis stage and through the treatment process, both in the hospital and at home. The table below illustrates some of the differences between the two types of service.


  Second Opinion Medix Medical Case Management 
Period of Service One-time only; relates to a specific point of a dynamic medical condition that requires constant evaluation and assessment Ongoing personal care, including review, assessment, advice and referrals to specialists 
Extent of Service One Consultation = One Opinion Each case includes a number of consultations with leading specialists from around the globe
Coordination and Oversight None Coordination and oversight of treatment,  including contact with the treating physician and/or medical facility if needed
Referrals None Referrals to top specialists and leading hospitals in the relevant medical field
Support None

24\7 Call Centre available for support and medical advice. Direct line to the case manager and medical coordinator


Medical Supervision  None Medix Case Management helps avoid unnecessary tests or erroneous procedures
When should I approach Medix? >

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