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服務框架以外的諮詢和指導不可以替代醫生的檢查或諮詢,也不能作為“醫學診斷”或“醫學建議”。在緊迫、遇險或緊急情況時(生理的和/或心理的),請尋求家庭醫生、最近的急診、和/或門診服務。

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Terms of use

Medix FTP Service (the "Service") is designed to provide you with an easy way to transfer files relevant to the management of your case to Medix Medical Services Europe Limited ("Medix", "we" and "us").

 

The following terms and conditions together with the Medix Information Security Policy (which may be found at http://medix- europe.com/Information_Security_Policy.aspx) (together, the "Terms of Service"), form the agreement between you and us in relation to your use of the Service. You should read the Terms of Service carefully before agreeing to them. If you do not understand any part of the Terms of Services, then please contact us at axa-ppp-intl@medix-europe.com for further information. You acknowledge and agree that by clicking on the "Upload" button, you are indicating that you accept the Terms of Services and agree to be bound by them.

 

Using the Service

 

In order to use the Service, you will be required to log in by submitting your member number which was provided to you by the Medix staff, your name and e-mail address. Once you have logged in, you will be able to upload files to the Service. We will download your files to our system and no copy will be retained on the server used to provide the Service. For detailed upload instructions, please click here.

 

Protection of your information

 

We take the safeguarding of your information very seriously. In order to prevent unauthorised access or disclosure of your information we have put in place appropriate physical, electronic and administrative procedures to safeguard and secure the files you upload to the Service. However, no method of transmission over the internet, or method of electronic data storage is 100% secure and while we have put in place appropriate protections, we cannot guarantee the security of information you upload to the Service.

 

Quality and availability of the Service

 

While we make reasonable efforts to provide the Service, it is provided "as is" with no representation, guarantee or warranty of any kind as to its availability, functionality, that it will meet your requirements or that it will be free of errors or viruses.

 

We will not be responsible for any damage to your computer system or the computer system of any third party resulting from your use of the Services where such damage is caused by circumstances which are beyond our reasonable control.

 

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常見問題

常見問題

我怎麼啟動服務過程?
聯繫我們
 
在初次接觸之後,Medix的業務代表會給您一個詳細的服務解釋。
 
您會收到一份知情同意書和醫療機密授權書,在這兩個文件被簽字回傳後,我們會要求您發送您的醫療記錄以進行初次審核。這個可以通過加密郵件、傳真、郵寄和/或我們的專用機密文件上傳系統完成。
 
您的個人醫療協調護士會馬上與您通話,以便完善您的註冊和開始服務。 Medix團隊會竭盡所能為您創造最大的便利,並全程支持您。

 為什麼Medix的案例管理經理通常是內科醫生或兒科醫生?

內科醫生和兒科醫生受過應對各種醫學領域問題的培訓,從而造就其更寬的醫學視野和經驗。這些醫師習慣於整合來自無數專家的建議並根據一個寬闊而協調的角度作出最好的醫療決策。

 

 

  推薦的專家和醫學中心是怎麼選出來的?

Medix關於一流專家和優秀醫學中心的全球數據庫是建立在我們內部的調研部門多年的調研和我們的臨床經驗基礎上的。 Medix特有的評分系統綜合反應了醫療結果、醫療質量、持續的病人體驗以及其他標準。在Medix,我們為我們與全球知名專家和先進醫學中心的長期友好合作關係而驕傲。這些合作是我們毫不妥協地提供現有最好醫療的共同目標的產品。

 

 

  為什麼Medix要復核病人的放射學檢查?

 

醫學影像是當今醫療管理的重要一環,它對於精確診斷有重要意義。因此,放射學檢查的誤讀可以導致錯誤的診斷和不合適的治療。

 

我們常規复核放射學影像是為了避免關於影像數據解讀的擔憂,也是為了彌補一個放射科專家通常並不完全了解病人的全部臨床情況,從而通過一個有限的角度解讀影像的不足。

 

 所有的放射學复核都是由相關領域的頂尖放射科專家和個人醫療案例管理經理合作進行的。

 

我們的經驗以及醫療文化,已經證明;在很多案例中,額外的放射科复核會提供影響最終診斷和治療方案決策的額外信息。

 

  我為什麼要簽署知情同意書和醫療機密授權書?

 

 把個人醫療記錄發送給其他醫學人員需要病人的同意,因為個人醫療信息是高度敏感和機密的。

 

醫療機密授權書允許Medix與世界各地的專家分享您的醫療信息,並就您的診斷和推薦療法向他們諮詢。

 

簽署知情同意書表明您理解了Medix服務,以及您希望繼續這個服務過程。

 

 

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